Privacy Policy

Cookies, analytics and advertising

This section covers browsing and buying on penguinpottery.com. It does not cover the employee text message program described below.

Necessary cookies keep the store working: your cart, your sign-in and checkout. We also set three first-party cookies of our own: pp_vid and pp_sid count visits and page views for our own analytics, which we do not share with anyone, and pp_consent remembers the cookie choice you make on this device for one year.

We use Google Analytics and Google Ads. Google Analytics tells us how the site is used: pages and products viewed, items added to the cart and completed purchases. Google Ads tells us which ads led to a purchase and may show you Penguin Pottery products you viewed, on other sites (remarketing). In the European Economic Area, the United Kingdom and Switzerland, these Google cookies are used only after you accept them in the cookie banner. Everywhere else they are on unless you turn them off.

When you check out as a guest and advertising measurement is allowed, the email address you entered is sent to Google to match your purchase to an ad click (Google calls this enhanced conversions). Your browser turns the address into a one-way hash before it is sent, so Google does not receive it in readable form. We do not send Google the email address or account details of anyone signed in to a Penguin Pottery account.

To change your choice at any time, use the "Your privacy choices" link at the bottom of the page. Choosing "Only necessary cookies" stops Google Analytics and Google Ads from setting new cookies and from using your data for analytics or ads on this device. Google cookies already on your device expire on their own or can be cleared in your browser. It does not change our own first-party analytics, which we do not share.

Google explains how it uses information from sites that use its services at https://policies.google.com/technologies/partner-sites. Google's privacy policy is at https://policies.google.com/privacy, and you can manage the ads Google shows you at https://myadcenter.google.com.

Text messages

Penguin Pottery sends work text messages to its employees through Penguin Pottery staff alerts: weekly schedules, open shifts, announcements, and answers to schedule confirmations. We use an employee's mobile number only to send these messages and to read their replies.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Mobile information collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Reply HELP to any Penguin Pottery text for help, or STOP to stop receiving texts. The Terms of Service explain the program in full.

Questions

Employees can ask their manager about this policy or email Penguin Pottery at hr@penguinpottery.com. Anyone else can reach us through the Support links at the bottom of this page.